 Gerber
Knives FAQ
I own a Gerber knife with a serrated
blade. How do I sharpen the serrations?
Use a rounded sharpener and direct it down the 1/2 moon
shapes between the points following the existing angle.
Can you repair Gerber products
that have been misused?
Yes. Gerber has a repair service. Just
send it in and Gerber will repair it if possible. Make
sure to include the product name, part number, and a
brief description of the repair. The price varies from
knife to knife, no
more than $30.00 plus shipping and handling.
In the U.S.
Fiskars Inc.
Gerber Legendary Blades Division
ATTN: Service Department
14200 SW 72nd Ave.
Portland, OR 97224 |
In Canada
Fiskars Canada, Inc.
Attn : Warranty Department
275 Renfrew Drive, Suite 208
Markham
Ontario L3R 0C8
CANADA |
I own a Gerber Knife. Can I send
it in for factory sharpening?
Yes. Gerber does offer a sharpening service. The charges
are $3.00 per knife for a single edge/kitchen knife,
$6.00 for double edge/survival knives plus $3.00 shipping
and handling.
Can I get accessory tools for my Multi-Plier
product?
Yes. Gerber has a tool kit accessory with six different
bits that affix to the end of the crosshead screwdriver.
The components already built into the Multi-Plier
tools are not exchangeable. For more information on
purchasing the accessory kits email us at
customerservice@dragonflyproducts.com.
Can I buy factory-direct and get a lower price?
No. Sorry, but Gerber doesn't sell directly to the public.
I have an idea for a new product. Should I
send a description?
No. Sorry, but Gerber cannot review
unpatented ideas. Because of legal considerations, Gerber
is only able to work with designers of patented items.
And remember, if you don't see what you are looking
for email us at
customerservice@dragonflyproducts.com.
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